This refund policy below supersedes any other refund policy or terms found on our other websites and gift vouchers.
"...Payment is made directly to your Driving Instructor and we recover a fee at the point of purchase. Please note all related ADI Motoring fees recovered at point of purchase for Driving Lessons are non-refundable. We are authorised by our Driving Instructors to accept payment on their behalf and payment of the price of any Driving lessons or related package made to us will discharge your obligations to pay such price to the Instructor."
"...Your Driving Instructor is solely responsible for all transactions authorised and received through our website and therefore all refunds must be requested directly from your Driving Instructor.Customers are subject to request a refund from their instructor under the terms below."
All refund requests are referred back to your driving instructor. We will do what we can to facilitate refunds on your behalf from the instructor but in some cases you will have to contact the instructor directly to receive a refund. Any administration fees are recoverable by ADI Motoring Ltd.
Please note: a minimum €20 administration fee is applicable to all refunds. A maximum of 20% administration fee will be charged in some cases. All transaction fees paid at the point of purchase are non-refundable.
For refunds on multiple lesson packages that have only partially been completed the customer will be charged €50 per hour for the lessons that have been completed along with any administration charges and the remaining balance will be refunded.
Administration charges for refunds under the following circumstances.
a. In the event that the customer's situation has changed and they no longer want to conduct lessons a 20% administration fee is chargeable.
b. In the event that the customer has opted to change to another driving school a 20% administration fee is chargeable.
c. In the event that your instructor can not fit you in for lessons a €20 administration fee will be charged.
d. For all other refund requests a €20 administration fee is chargeable.
e. Refunds on gift vouchers that were purchased more than 18 months ago will incur a 20% administration fee.
All administration fees charged are at the sole discretion of ADI Motoring Ltd and may be waived in specific circumstances.